Integrating telemedicine within your medical practice gives you unmatched flexibility. Recent statistics show that a total of 22% of physicians have already used telehealth to see patients, up 340% from 2015. By 2022, between 340,000 and 590,000 physicians are expected to be using telehealth services.
While telemedicine is surely going to be a huge part of the future of healthcare, the prospect of setting up a telemedicine platform can seem daunting for many healthcare practitioners. The good news is that it doesn’t have to be.
How to get started on telemedicine? What level of technical prowess do you need to have? How to integrate it within your clinical workflow? What legal and regulatory requirements do you need to follow? How does insurance and reimbursement work out?
We are going to cover all this and more to help you successfully integrate telemedicine within your practice and seamlessly transition into virtual care.
There are a number of telehealth solutions available in the market for you to choose from. However, having a custom building a telemedicine platform ensures that the software ticks all the right boxes for your practice.
Since it is designed specifically for your requirements, you can have your healthcare development partner incorporate features to overcome your unique challenges, rather than relying on generic prefabricated platforms. Whether you want to have a solution that seamlessly integrates with your existing EMR system or want a standalone platform, custom development offers you all the flexibility that you need.
Telemedicine platforms include both, the real-time video conferencing solutions as well as store and forward telemedicine solutions. Majority of the commercially available telehealth solutions only cater to the real-time telemedicine. If you plan on including custom features such as specialist referrals or storage and transmission of medical data, custom built telemedicine solutions are the way forward.
When looking for a partner to develop a telemedicine platform, it is best to keep the following in mind.
- Ease of operability for both patients and the providers
- Intuitive user interface design for low learning curve and enhanced user experience
- PHI safety and compliance to HIPAA regulations
Another advantage of having a custom built telemedicine solution is that it can be designed to integrate with your existing clinical workflow. Your processes do not need to be given an overhaul when you adopt telemedicine for your medical practice.
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Healthcare facilities seldom function in silos. If you are planning to transition to virtual care on a full time or part time basis, staff involvement is mandatory. Having the team by your side during the initial phase can turn out to be a great resource when defining the program. Staff that is involved in the setup stage is much more likely to be invested in its success.
Train your team member to transition to a virtual setup to ensure a satisfactory experience for your patients while guaranteeing seamless operations internally. Your team members should have the skills and knowledge for troubleshooting and resolving the commonly occurring issues that may potentially arise.
How do I get paid for telemedicine visits? Would telehealth consultations be covered under the patient’s insurance? These are some of the common questions that plague healthcare providers thinking of launching a telemedicine business.
Just like the regulations, insurance company policies also vary from state to state. The regulatory and reimbursement landscape is constantly evolving and with the coronavirus pandemic having driven telemedicine to the mainstream, a number of initiatives by CMS, medicaid as well as private insurers to get telemedicine visits covered under health insurance are underway.
Unless your patients know that availing telemedicine services is an option for them, they won’t choose that option. Marketing and raising awareness about your telemedicine business is something that health practitioners usually miss out on.
Leverage the potential of multiple marketing channels to maximise your reach. While word of mouth marketing may spread organically, digital marketing can prove to bring in great response. Announce the launch of your telemedicine platform on your website, blog and social media channels to make sure that the message reaches your patients, both existing as well as the future ones.
The technology partner that you pick can accelerate your chances of success. Relevant experience in the field of healthcare software development is a must. Additionally, they should be mindful of compliance and regulatory requirements in the field of healthcare. Focus on user experience and level of support during and after the development of your telemedicine platform is also something that you need to consider.
With 9+ years of experience in developing custom healthcare solutions across a range of segments and numerous success stories in the portfolio, Arkenea checks all the boxes you should be looking for when choosing a development partner for your telemedicine business.
Ready to talk about your development requirements? Contact us for a free consultation today.